www.charlescountymd.gov

Charles County, Maryland

Charles County EMS Standard Operating Procedures

Charles County EMS Standard Operating Procedures

Please check back often as new SOP's are being added weekly.

(Revised 11/2017)

Section 100 - Management and Administration

100.00 - General Rules & Administration

100.01 – Mission, Vision & Statement of Core Values
100.02 – Organizational Structure
100.03 – Chain of Command
100.04 – Duties and Responsibilities of EMS Field Personnel
100.05 – Duties and Responsibilities of Hazardous Materials Technicians
100.06 – Duties and Responsibilities of Medical Duty Officers
100.07 – Uniform Policy
100.08 – Grooming Policy
100.09 – Station Duty Assignments

100.10 – General Office Procedures
100.11 – General Station Procedures
100.12 – Code of Professional Conduct
100.13 – Code of Officer Conduct
100.14 – Acting Officers

100.15 - Cell Phone Usage Policy**
100.16 - Smoking Policy**
100.17 – Accident/Injury Reporting and Procedures
100.18 - Use of Float Personnel
100.19 - Command Staff Meetings  
100.20 – Intra Departmental Communications
100.21 – Reflex and Response Time Standards/Goals
100.22 - OPSEC
100.23 – EMS Billing Policy**
100.24 – Hazardous Materials Ordinance**
100.25 – Reserved
100.26 - Dereliction of Duty
100.27 - Continuous Quality Improvement Plan
100.28 - Procurement Procedures
100.29 - Travel Authorization**
100.30 - Expense Reimbursement
100.31 - System Inventory

100.32 - Department Ride-Along Policy
100.33 – Roll Call
100.34 – Line of Duty Death Procedures
100.35 – Minimum Staffing Standards  for EMS
100.36 - Adverse Events

100.37 - Identity Theft Program**
100.38 - HIPPA Compliance

 

101.00 - Human Resources

101.01 - Duty Schedule and Shift Deployments
101.02 - Calling Out Sick and Sick Leave
101.03 - Secondary Employment and Volunteerism
101.04 - Service Awards Program
101.05 - Performance Appraisals
101.06 - Duty Hours & Attendance Policy
101.07 - Leave Policy
101.08 - Licensure Requirements
101.09 - Promotional Process
101.10 - Shift Transfers/Requests
101.11 - Overtime
101.12 - Shift Swaps
101.13 - Payroll Processing
101.14 - Shift Differential, Floating Holidays and Holiday Pay

101.15 - Hazardous Assignment Pay - Reserved
101.16 - Recruitment Policy and Process

  •        Pre-employment Physical Agility Test
  •        Pre-employment Medical Screening
  •        Pre-employment Psycological Evaluation

101.17 - Job Description: EMT
101.18 - Job Description: CRT/Paramedic
101.19 - Job Description: EMS Lieutenant
101.20 - Job Description: EMS Captain

101.21 - Job Description: EMS Battalion Chief - Reserved
101.22 - Job Description: Assist Chief of EMS

101.23 - Job Description: Chief of EMS
101.24 - Job Description: Hazardous Materials Technician

101.25 - FTO Pay – Reserved
101.26 - Temporary Job Assignments
101.27 - Workman's Comp Policy**

101.28 - Employee On-boarding Process 
101.29 - Part Time Employee Policy

102.00 - Training

102.01 - ALS Intern Policy
102.02 - Training Allowances
102.03 - Preceptor Program
102.04 - IV Tech Program
102.05 - Requests For Training
102.06 - Re-Certification Requirements and Procedures
102.07 - Conferences and Outside Travel**
102.08 - Command Staff Core Competencies

 

103.00 Organizational Planning and Preparedness

103.01 - Mutual Aid Responses
103.02 - SOP Development and Implementation Policy
103.03 - Issuance of General Orders
103.04 - System Performance Indicators
103.05 - Risk Management
103.06 - Major Policy Making Guidlines
103.07 - Quality management Process

 

104.00 - Vehicles, Apparatus & Equipment

104.01 - Vehicle Breakdown & Malfunction
104.02 - Vehicle and Equipment Checks
104.03 - Vehicle Refueling Procedures
104.04 - Vehicle Accident Procedures
104.05 - Equipment Malfunctions
104.06 - Reserve Apparatus
104.07 - Driver Qualifications for Apparatus
104.08 - Vehicle Procurement Process
104.09 - Vehicle Specifications
104.10 - Vehicle Maintenance and Repair

104.11 - EMS Equipment Standards and Specifications
104.12 - EMS Equipment Repair/Replacement Procedures
104.13 - Vehicle and Apparatus Designations
104.14 - Maintenance, Cleaning and Storage of Rope and Rescue Harnesses
104.15 - Maintenance, Cleaning and Storage of SCBA and Bottles
104.16 - Maintenance, Cleaning and Storage of Personal Floatation Devices
104.17 - Maintenance and Care of Hand Tools
104.18 - Maintenance and Care of Power Tools

104.19 - Take Home Vehicle Policy
 

Section 200 - Prevention & Special Programs

200.00 - Public Information and Education

200.01 - HIPAA Policy**
200.02 - Community Resources
200.03 - Media Relations
200.04 - Public Information Office**
200.05 - Customer Service Policy
200.06 - Social Media Policy**
200.07 - Public Education and Community Outreach Programs

200.08 - Identity Theft Prevention Program**

 

201.00 - Special Programs

201.01 - Knox Box Entry Program
201.02 - Public Access AED Program
201.03 - SARA Title II Inspections

201.04 - Mobile Integrated Health Care - Reserved
201.05 - Run, Hide, Fight & Treat Public Education Program
201.06 - Unwanted Medications Take-Back Program**

 

Section 300 - Employee Health & Safety

300.00 - Health and Wellness Promotion

300.01 - Physical Training
300.02 - Employee Health & Safety Program
300.03 - Critical Incident Stress Management (CISM)
300.04 - Employee Assistance Program (EAP)
300.05 - Departmental Safety Review Board
300.06 - Chaplain Services - Reserved

 

301.00 - Infection Control

301.01 - Vaccinations/Immunizations
301.02 - Post Exposure Policy and Procedures
301.03 - Decontamination of Vehicle and Equipment
301.04 - Infection Control Plan

 

302.00 - Medical Screening

302.01 - Random Alcohol and Drug Screening
302.02 - Fitness For Duty Screening

  •        Physical
  •        Psychological
     

Section 400 - Emergency Operations

400.00 - Operational Safety

400.01 - Personal Protective Equipment (PPE)
400.02 - Emergency Evacuation Procedures

400.03 - Personnel Accountability System**
400.04 - Nocturnal Operations
400.05 - Riding Procedures for Patients, Passengers & Providers
400.06 – Lifting Policy
400.07 - Excessive Heat Policy
400.08 - Fitness for Duty
400.09 - EA Activation

400.10 - May Day/Emergency Alarm Activation Policy*
400.11 - Hostile Patients and/or Family Members
400.12 - Carbon Monoxide Metering

400.13 - Radiation Dosimeters
400.14 - Annual Gear Inspections
400.15 - Food Storage/Consumption in Apparatus

 

401.00 - General Emergency Operations

401.01 – Emergency Vehicle Operations
401.02 - EMS Resource Management

401.03 - Incident Management System*
401.04 - General Communication Procedures
401.05 - After Action Reports
401.06 - Emergency Hold Over & Recall Policy
401.07 - Supply Restocking Procedures
401.08 - Vehicle Accident Procedures
401.08 - Personal Injury Procedures

401.09 - Mobile Data Terminals*
401.10 - Handling of Pets and Domestic Animals
401.11 - Handling of Service Animals

401.12 - Bystander Assistance
401.13 - Emergency Relief
401.14 - Austere Weather Conditions
401.15 - Request for Law Enforcement
401.16 - At Risk Population
401.17 - Specialty Emergency Vehicle & Trailer Towing Operations
401.18 - Cold Response Calls

401.19 - Traffic Incident Management System*

 

402.00 - Suppression

402.01 - Rapid Intervention*
402.02 - Abandoning Building Procedures*
402.03 - EMS Unit Operations on Fire/Rescue Incidents*
402.04 - Strategic Attack Modes*
402.05 - Engine Company Operations - Hydrant Areas*
402.06 - Engine Company Operations - Non-Hydrant Areas*
402.07 - Truck Company Operations*
402.08 - Standard for Minimum Apparatus Staffing*
402.09 - Incident Management System, Building Layouts & Exposure Designations*

 

403.00 - Emergency Medical Response

403.01 - Transfer of Patient Care
403.02 - Patient Personal Property
403.03 - Storage, Handling & Custody of Narcotics
403.04 - Local Hospital Diversion Policy
403.05 - Patient Care Documentation

  •        eMeds
  •        ECG Transmissions
  •        CodeSTAT

403.06 - Patient Transportation Policy
403.07 - Special Events
403.08 - Mass Casualty Incidents (MCI) Plan
403.09 - Specialty Response for EMS
403.10 - TASER Response for EMS
403.11 - Transport of Patients in Custody of Law Enforcement
403.12 – Charles County Detention Center Response Protocol
403.13 - Cold Water Drownings
403.13 - ALTE Protocol
403.14 - Medical Decon Standards for Patients
403.15 - High Quality Continuous CPR
403.16 - Termination of Resuscitation

403.17 - Requesting a Helicopter/Medevac*
403.18 - Helicopter Landing Zone Operations*
403.19 - Regency Furniture Stadium Medical Plan*
403.20 - Medical Transports to Mary Washington Hospital Center, VA

 

404.00 - Special Operations

404.01 - Hazardous Materials SOP
404.02 - Tactical EMS SOP
404.03 - Marine Unit SOP
404.04 - EMS Strike Team SOP
404.05 - Special Service Units
404.06 - Unmanned Arial Vehicle Program

 

405.00 - Disaster Operations

405.01 - Personnel Notification Procedures
405.02 - Reporting for Duty
405.03 - EOC Activation
405.04 - Disaster Management
405.05 - Community Emergency Response Team (CERT)

Section 500 - Attachments

Section 600 - General Orders

Section 700 - Forms & Documents

Section 800 - Appendices

 

Note: * Indicates joint volunteer and career approved policies and procedures.
** Indicates Charles County Government Standard Operating Policy and Procedures.