911 Fire EMS Communications

Mission Statement

The mission of the Charles County 911 / Fire & EMS Public Safety Communications Center (PSCC) shall be consistent with that of the Charles County Government, which is "to provide the highest quality service possible, in a timely, efficient, and courteous manner" to all persons who live in, work in or travel through Charles County.

The Function

Charles County 911 Fire/EMS Communications' function shall be to aid the general public by providing access to emergency services in Charles county, and from time to time, neighboring jurisdictions. This is accomplished by receiving, evaluating, processing and disseminating information to a variety of public safety agencies regarding requests for emergency services assistance in a manner that achieves the highest level of accuracy and efficiency. Our primary responsibility is to facilitate the response of the closest appropriate public safety resource in order to protect life, limb and property.