Charles County, MD
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Julie A. Losh, MPH, CAP
Citizen Response and Communications Coordinator
200 Baltimore Street
La Plata, MD 20646
Phone: 301‑645‑0550
Email: Citizens’ Response Office (CRO)
Web Contact: SeeClickReport Charles County, MD
Citizens Response Office
The Charles County Commissioners created the Citizens’ Response Office (CRO) in January 2011 to help improve communication between residents and County leaders. The office ensures that telephone calls, emails, and letters from community members are handled in a timely and effective manner.
The Citizens’ Response Office works to:
- Provide clear and accurate information about county issues.
- Help resolve questions or concerns from residents.
- Connect community members with the appropriate county departments or resources.
Since its creation, the office has responded to more than 9,000 inquiries. Each request represents an important concern from a resident, and the County is committed to giving every communication the attention it deserves.